Gorman-Rupp Pumps names Hergatt Machine “Best Machine Shop” two years running!
On March 20, 2014, Gorman-Rupp Pumps of Mansfield Ohio held Supplier Appreciation Day, which takes place once every two years—and only the top 100 of their more than 1,100 suppliers are invited to attend. That day, Hergatt Machine Incorporated was presented the “Stone Award” for “Best Machine Shop”. The award is presented to their #1 supplier of machined parts, based on quality and delivery. On July 21, 2015, Hergatt Machine, Inc. was again presented the “Stone Award” for “Best Machine Shop” of 2014. To learn more about this award winning company, read the About Us and Capabilities pages. For some examples of our work, please visit our Photo Gallery.
Hergatt Machine has been helping companies build their most difficult parts since the 1950’s. They are known for close collaboration with customers, working out quality, design and delivery issues to ensure the best results for the job. Machining capabilities include turning, milling, sawing, grinding and many others that get raw materials transformed into high quality parts.
I’ve had a very good experience working with Hergatt Machine. RFQ’s are responded to in a timely manner and orders are delivered on the agreed upon date. When we request quotes from multiple sources, Hergatt isn’t always the cheapest, but their pricing is fair. Bottom line – Hergatt makes quality parts that are delivered on time.
Hergatt Machine has allowed our company to react to customer demand in a timely manner. Their quick deliveries allow us to provide our customers with great lead times. Their communication is great and they have always been one of the most flexible suppliers our company deals with.
Hergatt Machine is a great sounding board. We bounce a lot of ideas off of Neil to discover the best solution for our specific needs. His suggestions for tooling and design improvements allow us to work together to machine parts more efficiently. Neil has helped Minnich grow with his knowledge & experience. Their service is second to none. There is incredible communication between our companies. We believe Hergatt treats every customer as if they were the most important.
Purchasing quality machined parts to use in our products is paramount to our business credo, which is why we purchase our parts from Hergatt Machine. We strive to meet our customers’ needs in an expeditious manner. In order to achieve this, we occasionally ask this type of service from our vendors. Hergatt Machine has met this challenge time and time again.
Some vendors have a habit of missing deliveries and need to be contacted to find out why the orders were not delivered on time. Neil keeps a watchful eye on delivery dates and if there is a scheduling conflict, we are contacted in time to make adjustments that we both can live with. We’re now provided with a higher level of quality than we received from our previous vendor.